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Bonus credits are not withdrawable.
Furthermore, if you withdraw funds from your account while bonus credits are still present, the bonus credits will be forfeited.
In compliance with AML (Anti-Money Laundering) regulations, withdrawals are generally processed using the same method as the deposit. Withdrawals up to the amount deposited will only be accepted using the same method as the deposit. After withdrawing the same amount as deposited using the same method, other withdrawal methods may become available.
*Please check the "Maximum Withdrawable Amount" displayed under the withdrawal amount for the maximum amount that can be withdrawn using the selected method.
As a general rule, withdrawal fees are free. However, if the total deposits to your MidoriFX wallet are less than $100 equivalent or if no transactions have been made, a withdrawal fee of $25 equivalent will be deducted from the target wallet. (Excludes withdrawals of IB partner commissions)
Access the withdrawal page in the Fund Management section of your My Page, and select “Cryptocurrency” as the method of withdrawal.
Select the wallet (JPY or USD) from which the funds will be withdrawn.
The destination wallet must be registered in advance.
Follow the instructions on the screen to enter the necessary information and complete the registration.
*Please be aware that if funds are transferred to an incorrect address, we are unable to provide support or reverse the transaction. It is crucial that you select and verify the withdrawal address thoroughly before registering it.
Wallet Address
Select the desired “wallet” for withdrawal from your registered destination wallets.
The registered wallet information will be displayed, so please verify the currency and wallet address.
*Please be aware that if funds are transferred to an incorrect address, we are unable to provide support or reverse the transaction. It is crucial that you select and verify the withdrawal address thoroughly before registering it.
Please check the "Maximum Withdrawal Amount" displayed and enter the amount you wish to withdraw within this limit.
*The actual amount of cryptocurrency sent depends on the exchange rate at the time of withdrawal approval.
*Withdrawal fees are generally free. However, if the total deposits to your MidoriFX wallet are less than $100 equivalent or if no transactions have been made, a withdrawal fee of $25 equivalent will be deducted from the target wallet. (Excludes withdrawals of IB partner commissions)
For your first withdrawal, 3D authentication is required.
Additionally, to comply with Anti-Money Laundering (AML) regulations, we may request 3D authentication based on a comprehensive review of your deposits, withdrawals, and trading activities if further verification is deemed necessary.
If the option for 3D authentication appears, please click 'here' to proceed with the authentication.
Follow the instructions on the screen and use the camera on your smartphone or computer to scan.
1. Please select your country of residence.
Click "Agree and Continue" to proceed.
2. Click the “Start Scan” button.
(If you prefer to use your smartphone, click “Or scan with smartphone”.)
3. You will then be directed to the 3D scanning interface.
Follow the instructions on the screen and move your head as directed. Please ensure your hair does not cover your face or eyes during the scan.
4. Once the scan is completed successfully, the process is finished.
Please click the “Withdraw” button to submit your withdrawal request.
A notification will be sent to your registered email address regarding the withdrawal.
Please make sure to check your email for approval of the withdrawal request.
*Your withdrawal request has not yet been completed.
Please check the contents of the withdrawal notification email sent to your registered email address.
If there are no issues with the details related to the withdrawal,
click the 'Withdraw' button at the bottom of the email to complete the reception of your withdrawal request.
Withdrawal processing is conducted during support business hours on an ongoing basis.
Please wait for the completion of the withdrawal process.
Withdrawal requests made on weekends and holidays may take longer than usual.
Additionally, if there are any inaccuracies in the information you provided, the withdrawal process may take longer than usual, so please be aware of this in advance.
Once the withdrawal process is successfully completed, you will receive a confirmation email.
Please check the contents of the email and verify your asset status and withdrawal history in My Account.
*For cryptocurrency transactions, it may take time for the transaction to be confirmed on the blockchain.
Withdraw nowIn compliance with AML (Anti-Money Laundering) regulations, we generally process withdrawals using the same method as the deposit. Withdrawals are accepted only up to the amount deposited using the same method.
If you have made a deposit using a credit card, please use the credit card withdrawal method for an amount up to the deposited amount. In this case, the same credit card and currency used for the deposit must be used.
For credit card withdrawals, the upper limit is the amount deposited with the selected credit card and settlement currency. For withdrawals exceeding the deposited amount, please select another withdrawal method and proceed with the withdrawal process.
Please display the withdrawal page in the fund management section (My Account) and select "Credit Card" as the withdrawal method.
Please select the source wallet for the withdrawal.
You can only withdraw in the same currency that was used for the deposit.
Select the currency (USD or JPY) that was used for the credit card deposit.
You can withdraw to the same credit card used for the deposit.
Please select the credit card that was used at the time of deposit.
Please check the "Maximum Withdrawal Amount" displayed and enter the amount you wish to withdraw within this limit.
*Note: Withdrawal fees are generally free of charge. However, if the total deposit to the MidoriFX wallet is less than $100 or if no transactions have been made, a fee equivalent to $25 will be deducted from the target wallet at the time of withdrawal. (This excludes withdrawals of IB rewards for IB partners.)
For your first withdrawal, 3D authentication is required.
Additionally, to comply with Anti-Money Laundering (AML) regulations, we may request 3D authentication based on a comprehensive review of your deposits, withdrawals, and trading activities if further verification is deemed necessary.
If the option for 3D authentication appears, please click 'here' to proceed with the authentication.
Follow the instructions on the screen and use the camera on your smartphone or computer to scan.
1. Please select your country of residence.
Click "Agree and Continue" to proceed.
2. Click the “Start Scan” button.
(If you prefer to use your smartphone, click “Or scan with smartphone”.)
3. You will then be directed to the 3D scanning interface.
Follow the instructions on the screen and move your head as directed. Please ensure your hair does not cover your face or eyes during the scan.
4. Once the scan is completed successfully, the process is finished.
Please click the “Withdraw” button to submit your withdrawal request.
A notification will be sent to your registered email address regarding the withdrawal.
Please make sure to check your email for approval of the withdrawal request.
*Your withdrawal request has not yet been completed.
Please check the contents of the withdrawal notification email sent to your registered email address.
If there are no issues with the details related to the withdrawal,
click the 'Withdraw' button at the bottom of the email to complete the reception of your withdrawal request.
Withdrawal processing is conducted during support business hours on an ongoing basis.
Please wait for the completion of the withdrawal process.
Withdrawal requests made on weekends and holidays may take longer than usual.
Additionally, if there are any inaccuracies in the information you provided, the withdrawal process may take longer than usual, so please be aware of this in advance.
Once the withdrawal process is successfully completed, you will receive a confirmation email.
Please check the contents of the email and verify your asset status and withdrawal history in My Account.
*For credit card withdrawals, the amount deposited with the same credit card and in the same currency is the upper limit.
For withdrawals exceeding the deposited amount, please select another withdrawal method and proceed with the withdrawal process.
Cryptocurrency
Credit Card