SUPPORT

MIDORI FX always keeps "User First" at heart and prioritizes customer support.

Our support center has native staff fluent in both English and Japanese who are ready to promptly assist with your questions and issues.

Inquiries are typically handled through our contact form. However, depending on the situation, we can also provide assistance through other methods such as phone calls or voice call services.

We accept inquiries 24/7, but please note that our responses will be provided during our business hours (Monday to Friday, 10 AM to 5 PM). Your understanding is appreciated.

If you have any questions or concerns, please don't hesitate to reach out to us.

We have compiled frequently asked questions (FAQs) on our FAQ page. Please refer to it before reaching out with your inquiries.
FAQ

If you have any questions or concerns, please feel free to contact us.
Contact Form