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24/12/2025

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Announcement on Trading Hours and Operations During Christmas and New Year's

Thank you for using MIDORI FX.

This is an announcement regarding trading hours, deposits and withdrawals, various applications, and customer support during the Christmas and New Year's period.

●Trading Hours

The trading hours for Christmas and New Year's will be partially changed.

*The "-" symbol indicates normal trading hours.

Instrument 2025/12/24 2025/12/25 2025/12/26 2025/12/31 2026/01/01 2026/01/02
FX - Close for trading - - Close for trading -
METAL Early close at 20:45 Close for trading - - Close for trading -
WTIUSD Early close at 20:45 Close for trading - - Close for trading -
NGCUSD Early close at 20:45 Close for trading - - Close for trading -
BRNUSD Early close at 21:00 Close for trading - Early close at 22:00 Close for trading -
JPX225 Early close at 20:15 Close for trading - - Close for trading -
NAS100 Early close at 20:15 Close for trading - - Close for trading -
SPX500 Early close at 20:15 Close for trading - - Close for trading -
DJI30 Early close at 20:15 Close for trading - - Close for trading -
AUS200 Early close at 05:00 Close for trading - Early close at 05:00 Close for trading -
FTS100 Early close at 14:50 Close for trading Close for trading Early close at 14:50 Close for trading Late open at 03:00
DAX30 Close for trading Close for trading Close for trading - Close for trading Late open at 03:10
EU50 Close for trading Close for trading Close for trading - Close for trading Late open at 03:15
FRA40 Early close at 15:00 Close for trading - Early close at 15:00 Close for trading -
CN50 - Close for trading - - Close for trading -
HK50 Early close at 06:00 Close for trading Close for trading Early close at 06:00 Close for trading -

*All times are Server Time (GMT+3)

●About Deposits and Withdrawals

・Regarding Deposits:

Cryptocurrency Deposits: As usual
Credit Card Payments: As usual

・Regarding Withdrawals:

Withdrawal requests are accepted as usual.
Approval operations will be conducted sequentially from the start of business on January 5, 2026 (Monday).
Withdrawals will be reflected after our company's approval process is completed.

●Regarding Various Applications

・Submission of Identification:

We are accepting submissions of identification documents as usual. However, the approval process will be conducted sequentially starting from the beginning of business on January 5, 2026 (Monday).

*December 26 (Friday) may experience delays in processing withdrawal requests and various applications due to a high volume of transactions, which could be slower than usual. If there are delays, approvals and reflections will occur after the start of business on January 5, 2026 (Monday). We kindly ask that you submit your withdrawal requests and applications well in advance to accommodate these potential delays.
Additionally, please be advised that on January 5, 2026 (Monday), following the extended holiday, processing times may be longer than usual. We appreciate your understanding in advance.

        
~12/26 12/27~12/31 1/1~1/41/5~
Deposits
(Credit Card Payment,
Cryptocurrency Deposit)
As usual As usual As usual As usual
Withdrawals As usual Applications: Accepted as usual
Approval process: Suspended
Applications: Accepted as usual
Approval process: Suspended
As usual
Submission of Identification
and Various Applications & Approvals
As usual Applications: Accepted as usual
Approval process: Suspended
Applications: Accepted as usual
Approval process: Suspended
As usual

*Support hours: Weekdays 10:00 AM to 5:00 PM

●About Customer Support

Customer support will be closed from December 30, 2025(Tuesday) to January 4, 2026 (Sunday).

Inquiries received during the New Year's holiday period will be responded to sequentially starting from the beginning of business on January 5, 2026 (Monday).

*Please note that on January 5, 2026 (Monday), following the extended holiday, responses may take longer than usual. We appreciate your understanding in advance.

We apologize for any inconvenience during the New Year's holiday period, and kindly ask for your understanding. Thank you.

If you have any questions or concerns, please contact our customer support.
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